Frequently Asked Questions
Is there beer in BEERDS products?
No, we do not use beer in our products. The name BEERDS is a fun play on words that relates to the hops extract that we use to make our stuff. The humulus lupulus "hop" extract that we use in our products is 100% pure and sourced from a reputable US supplier. Read more about how hops extract benefits the skin and hair.
Does the product smell like beer?
Absolutely not... we wouldn't do that to you! Our signature products have a fresh vanilla and crisp birchwood fragrance derived from oils, providing aromatherapy during your grooming routine and throughout the day without being overpowering or smelling like a synthetic product.
How much facial hair do I need to use BEERDS products?
Our products are designed to work with all beards and various facial hair styles. If you're just starting to grow a beard or other facial hair, it is recommended to start utilizing the beard wash when you grow out to a stubble. Once your beard or facial hair gets a bit longer than the stubble phase you can start using our beard butter. This will soothe your skin and keep it from getting irritated, and it will promote healthier growth. As soon as you're able to run your fingers through your facial hair and feel it between your fingers you're ready to start applying beard oil. This will keep your beard and facial hair moisturized as it grows and further assist in soothing the skin beneath your facial hair.
How much product should I use?
The amount of product you should use really depends on the length of your facial hair. For example, a medium length beard would require a penny-sized amount of our beard oil, a nickel-sized amount of our beard wash, and a quarter-sized dollop of our beard butter. We suggest starting with a minimal amount and see how you feel, it's easy enough to add more product as needed.
How often should I use BEERDS products?
The frequency of your use really depends on your preference, we have found in our own routines that daily grooming serves us best. Remember, your facial hair/beard is exposed to dirt and dust every day, so at least a daily wash would be highly suggested. We use the beard wash 1-2 times per day, the beard oil 1 time per day and the beard butter 1-2 times per day.
Where are BEERDS products sourced?
All of our ingredients are sourced from US suppliers. The BEERDS distribution center is located in Oakland Park, FL. The lab and manufacturing center are located in Boca Raton, FL.
How do I create a BEERDS account?
To create an account click the Profile icon at the top right of the screen (it's just to the left of the cart icon). You'll be taken to the login page and from there you click the Create Account link under the Sign In button. This is also how you'll get back to your account to view orders and manage subscriptions after you've created an account.
How do I contact BEERDS support?
No matter what support you need we are always here to help and provide the best experience possible with our website, ordering process, shipping process and products. If you need help please send an email to firstname.lastname@example.org to create a ticket and we'll get back to you ASAP! Thank you for your business.
How do I get a refund from BEERDS?
We are very confident in the quality and efficacy of our products; however, we understand that we are all unique individuals with different tastes and preferences. If you aren't totally satisfied with our products you can contact support within 30-days of purchase for a full refund, plus you can keep the products you ordered so you don't have to hassle with a return.